Patient Testimonials

NB ER is the best ER I’ve ever been to! The staff is quick and efficient. Everyone is so nice and accommodating. I was in and out within an hour and that never has happened at any ER I’ve ever been to. NB ER is now the ER I will choose to go to for any emergent needs. Great job NBER, keep up the good work!

patient review

Super smooth and easy experience. I appreciated being able to speak with a front desk person who was amazingly helpful with answering questions and getting me scheduled for imaging very quickly. I chose this location for my radiology imaging order because their cash prices were better than other options in town, and far cheaper than what I would have ended up spending if I went through my insurance. I would definitely go back if the need should arise.

patient review

We had a really good experience here, front desk, nurses, and Dr. Pinto were amazing. My husband was in a bed ASAP watching Netflix with a warm blanket in no time. Everybody was just very nice and explained everything thoroughly. In and out within 2 1/2 hours!

patient review

I was seen very quickly and with great and friendly bed side manner. Thank you Dr. Pinto and Casey for making me feel comfortable and heard during my visit. The same goes for the rest of the crew (Darlene, Jacob).

patient review

Every time my family or I have needed emergency care, we have gone to New Braunfels ER & Hospital. The medical team as well including nurses, techs, front desk registration has all been top notch! Above 5 stars each and every time.

patient review

Absolutely WOW!! As a previous cancer survivor I have been to my fair share of ER’s and this one is TOP NOTCH!! They were so kind and attentive to my son and it was very clean and accommodating for myself and my husband! We were in and out and they settled all my worries! I was EXTREMELY IMPRESSED!!

All the staff was so kind and very knowledgeable! 1000/10!!!

patient review

The future of healthcare is here.

New Braunfels ER & Hospital is the area’s newest hospital. Our physician-owned hospital is open 24/7 and features a 10-bed Emergency Department complete with on-site clinical laboratory and diagnostic imaging, including X-ray, CT scan, and ultrasound. Our inpatient rooms feature comfortable, hotel-like amenities while still meeting the requirements for medical/surgical care. New Braunfels ER & Hospital is designed to treat you and your loved ones without the long wait familiar in traditional hospitals.

  • A Higher Standard of Emergency Care
  • Adult & Pediatric Emergency Care
  • Exclusively staffed by Board Certified Emergency Physicians
  • Safe RN-to-Patient Staffing Ratios
  • Open 24 hours, 7 Days a week, 365 days a year

PCR Testing Available, also test for Flu and RSV

Results in just 30 minutes!

Accepted for international travel

Patient & Visitor Information