New Braunfels'
Trusted Choice for ER Care

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
  
 
 Tammi Lambert 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a wonderful experience on October 13, 2026 during my recent visit to the New Braunfels ER! From the receptionist to the nurse, medical assistant, X-ray technician, and ER doctor, the entire team made me feel welcomed, respected, and well cared for.  Although it was only a sprain the care was amazing.

I truly appreciated the kindness, professionalism, and compassion shown throughout my visit. Every person played a part in making my experience a positive one, and I am grateful for the care I received.

Thank you to the entire team for taking such good care of me. Your work matters, and your kindness makes a difference! ❤️
  
 
  
 
 
 
 Posted on Google  
  
 
 Eile Roque 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The whole experience was great. Clean environment and staff was very kind. They worked diligently to get answers. They checked in on me enough times for the type of medical issue I was having. The Dr was great, the nurse was great, they explained things well and made sure I understood what to expect/what they suspect was going on. Best ER experience I’ve ever had
  
 
  
 
 
 
 Posted on Google  
  
 
 Ignacio Zarate 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing, people!
  
 
  
 
 
 
 Posted on Google  
  
 
 Yvette Gallegos 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
LeAnne RN - above and beyond gets you comfortable but maintains professionalism. Wonderful! Attentive!
Rachel RN - had he my first night and a couple more times after. Very hands on let me help u what can I get you are u ok just made everything feel better. Attentive! Awesome!
Bob RN - not o ly did he know what he was doing he made me laugh. Blood draw was fun inside joke for him in and I the ol’ faithful didn’t work for either of us lol! But he stayed confident he stayed professional and he made the experience awesome!
Halyee & Chris RN - for whatever reason they got to be a team but it’s was cool saw Haylee a little more she took the time to help me understand to explain Haylee even came in when I woke up sweating nauseous and help me rt there. If I needed to go back there I would !!!

You will be taken care of if u walk through those doors from check in to check out !
  
 
  
 
 
 
 Posted on Google  
  
 
 Andrew Klarmann 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Everyone was kind and very  courteous.  No waiting and was attended to very promptly. I would recommend New Braunfels ER & Hospital to everyone in and emergency situation.  Thank you  very much to all here at New Braunfels ER & Hospital
  
 
  
 
 
 
 Posted on Google  
  
 
 Smoodie Contreras 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service Kendra in the front office was fantastic.
  
 
  
 
 
 
 Posted on Google  
  
 
 William Purdue 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great staff highly recommend the staff Dr Pinto nurses Aaron/Sarah Tech Robbie and the Radiology:Kristy treated me with respect thay know there jobs if I ever have a issue the needs emergency care i will be coming back here
  
 
  
 
 
 
 Posted on Google  
  
 
 Robert Tijerina 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Really like the standard of care and if needed I will return