New Braunfels ER & Hospital is continually looking for skilled, motivated healthcare professionals and administrative support staff. Potential candidates should be hardworking, have a positive attitude, and an unwavering commitment to providing top quality care to patients.

New Braunfels ER & Hospital is open 24 hours a day, seven days a week, 365 days a year. This means that we are always looking for qualified personnel to fill an array of different positions and shifts. New Braunfels ER & Hospital provides comprehensive medical services that can range from treatment for minor injuries and illnesses to severe trauma and life-saving medical treatment. We pride ourselves on providing a comfortable, pleasant environment for patients with prompt and courteous service. This makes New Braunfels ER & Hospital an excellent place to work with great opportunities for job experience and career advancement.

Now Hiring

Patient Access Representative (FT Days)

Join Our Team at New Braunfels ER & Hospital!

Are you passionate about providing exceptional patient service? Do you thrive in a fast-paced, supportive environment? If so, we invite you to become a vital part of our team at New Braunfels ER & Hospital, your hometown emergency room dedicated to expert care, shorter wait times, concierge-style service, and the well-being of our patients.

Now Hiring: Patient Access Representative (FT Days)

As a Patient Access Representative, you will play a crucial role in ensuring our Emergency Center operates smoothly and efficiently. Your dedication will help create a welcoming environment for patients and their families, facilitating a seamless check-in and check-out process while maintaining the highest standards of confidentiality and safety.

Key Responsibilities:

  • Front Desk Operations: Greet patients and guests warmly, determine their needs, and direct them appropriately. Collect demographic information, obtain necessary signatures, and manage phone inquiries professionally. Maintain logs and ensure a clean, organized reception area.
  • Financial Responsibilities: Collect payments (cash, checks, credit cards), maintain accurate financial records, and perform daily reconciliation of patient accounts.
  • Facility Maintenance: Assist in keeping the facility, including patient areas and restrooms, clean and welcoming.
  • Communication & Teamwork: Interact courteously with patients, families, physicians, and team members, embodying our core values.
  • Professional Development: Participate in staff meetings and performance improvement activities.
  • Additional Duties: Support management with various tasks or projects as needed.

Qualifications:

  • High School Diploma or equivalent
  • Minimum of 1 year experience as a Patient Access Representative in a hospital, ER, or clinic setting
  • Experience with medical registration, admitting, and insurance verification
  • Strong communication, organizational, and interpersonal skills
  • Ability to maintain patient confidentiality and safety

Preferred Skills & Attributes:

  • Proficiency with Electronic Medical Records (EMR)
  • Knowledge of hospital policies and procedures
  • Dedication to ongoing learning and professional growth

What We Offer:

  • $0 Premium Benefits- Medical, Dental, Vision* (FT) HDHP
  • HSA / FSA
  • 401K (FT, PT, PRN)
  • STD / LTD (FT)
  • $50K Basic Life Insurance*(FT)
  • Supplemental Policies*
  • Employee Stock Purchase Program (FT, PT, PRN)
  • Employee Assistance Program
  • Work-Life Balance
  • Concierge-Style Service Environment
  • Engaging, Supportive Culture
  • Opportunity to Make a Difference in Your Community
  • Low Acuity / Private Commercial Patients

If you’re committed to delivering compassionate patient care and are ready to be part of a dedicated team, we want to hear from you!

Apply today and join the New Braunfels ER & Hospital family!

New Braunfels ER & Hospital — Your hometown emergency care, where expertise meets compassion.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Emergency Medicine

Schedule:

  • 12 hour shift
  • Day shift

Education:

  • High school or equivalent (Required)

Experience:

  • Patient Access: 1 year (Required)
  • Insurance verification/Billing: 1 year (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

Patient Access Representative (PRN Nights)

Join Our Team at New Braunfels ER & Hospital!

Are you passionate about providing exceptional patient service? Do you thrive in a fast-paced, supportive environment? If so, we invite you to become a vital part of our team at New Braunfels ER & Hospital, your hometown emergency room dedicated to expert care, shorter wait times, concierge-style service, and the well-being of our patients.

Now Hiring: Patient Access Representative (PRN Nights)

As a Patient Access Representative, you will play a crucial role in ensuring our Emergency Center operates smoothly and efficiently. Your dedication will help create a welcoming environment for patients and their families, facilitating a seamless check-in and check-out process while maintaining the highest standards of confidentiality and safety.

Key Responsibilities:

  • Front Desk Operations: Greet patients and guests warmly, determine their needs, and direct them appropriately. Collect demographic information, obtain necessary signatures, and manage phone inquiries professionally. Maintain logs and ensure a clean, organized reception area.
  • Financial Responsibilities: Collect payments (cash, checks, credit cards), maintain accurate financial records, and perform daily reconciliation of patient accounts.
  • Facility Maintenance: Assist in keeping the facility, including patient areas and restrooms, clean and welcoming.
  • Communication & Teamwork: Interact courteously with patients, families, physicians, and team members, embodying our core values.
  • Professional Development: Participate in staff meetings and performance improvement activities.
  • Additional Duties: Support management with various tasks or projects as needed.

Qualifications:

  • High School Diploma or equivalent
  • Minimum of 1 year experience as a Patient Access Representative in a hospital, ER, or clinic setting
  • Experience with medical registration, admitting, and insurance verification
  • Strong communication, organizational, and interpersonal skills
  • Ability to maintain patient confidentiality and safety

Preferred Skills & Attributes:

  • Proficiency with Electronic Medical Records (EMR)
  • Knowledge of hospital policies and procedures
  • Dedication to ongoing learning and professional growth

What We Offer:

  • Work-Life Balance
  • Concierge-Style Service Environment
  • Engaging, Supportive Culture
  • Opportunity to Make a Difference in Your Community
  • Low Acuity / Private Commercial Patients

If you’re committed to delivering compassionate patient care and are ready to be part of a dedicated team, we want to hear from you!

Apply today and join the New Braunfels ER & Hospital family!

New Braunfels ER & Hospital — Your hometown emergency care, where expertise meets compassion.

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • On-the-job training

Medical Specialty:

  • Emergency Medicine

Schedule:

  • 12 hour shift
  • Night shift

Application Question(s):

  • Are you aware that this is a night shift?

Education:

  • High school or equivalent (Required)

Experience:

  • Patient Access: 1 year (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location: In person