
New Braunfels ER & Hospital is continually looking for skilled, motivated healthcare professionals and administrative support staff. Potential candidates should be hardworking, have a positive attitude, and an unwavering commitment to providing top quality care to patients.
New Braunfels ER & Hospital is open 24 hours a day, seven days a week, 365 days a year. This means that we are always looking for qualified personnel to fill an array of different positions and shifts. New Braunfels ER & Hospital provides comprehensive medical services that can range from treatment for minor injuries and illnesses to severe trauma and life-saving medical treatment. We pride ourselves on providing a comfortable, pleasant environment for patients with prompt and courteous service. This makes New Braunfels ER & Hospital an excellent place to work with great opportunities for job experience and career advancement.
Now Hiring
Join Our Team at New Braunfels ER & Hospital!
Are you passionate about providing exceptional patient service? Do you thrive in a fast-paced, supportive environment? If so, we invite you to become a vital part of our team at New Braunfels ER & Hospital, your hometown emergency room dedicated to expert care, shorter wait times, concierge-style service, and the well-being of our patients.
Now Hiring: Patient Access Representative (FT Days)
As a Patient Access Representative, you will play a crucial role in ensuring our Emergency Center operates smoothly and efficiently. Your dedication will help create a welcoming environment for patients and their families, facilitating a seamless check-in and check-out process while maintaining the highest standards of confidentiality and safety.
Key Responsibilities:
- Front Desk Operations: Greet patients and guests warmly, determine their needs, and direct them appropriately. Collect demographic information, obtain necessary signatures, and manage phone inquiries professionally. Maintain logs and ensure a clean, organized reception area.
- Financial Responsibilities: Collect payments (cash, checks, credit cards), maintain accurate financial records, and perform daily reconciliation of patient accounts.
- Facility Maintenance: Assist in keeping the facility, including patient areas and restrooms, clean and welcoming.
- Communication & Teamwork: Interact courteously with patients, families, physicians, and team members, embodying our core values.
- Professional Development: Participate in staff meetings and performance improvement activities.
- Additional Duties: Support management with various tasks or projects as needed.
Qualifications:
- High School Diploma or equivalent
- Minimum of 1 year experience as a Patient Access Representative in a hospital, ER, or clinic setting
- Experience with medical registration, admitting, and insurance verification
- Strong communication, organizational, and interpersonal skills
- Ability to maintain patient confidentiality and safety
Preferred Skills & Attributes:
- Proficiency with Electronic Medical Records (EMR)
- Knowledge of hospital policies and procedures
- Dedication to ongoing learning and professional growth
What We Offer:
- $0 Premium Benefits- Medical, Dental, Vision* (FT) HDHP
- HSA / FSA
- 401K (FT, PT, PRN)
- STD / LTD (FT)
- $50K Basic Life Insurance*(FT)
- Supplemental Policies*
- Employee Stock Purchase Program (FT, PT, PRN)
- Employee Assistance Program
- Work-Life Balance
- Concierge-Style Service Environment
- Engaging, Supportive Culture
- Opportunity to Make a Difference in Your Community
- Low Acuity / Private Commercial Patients
If you’re committed to delivering compassionate patient care and are ready to be part of a dedicated team, we want to hear from you!
Apply today and join the New Braunfels ER & Hospital family!
New Braunfels ER & Hospital — Your hometown emergency care, where expertise meets compassion.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Medical Specialty:
- Emergency Medicine
Schedule:
- 12 hour shift
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Patient Access: 1 year (Required)
- Insurance verification/Billing: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Join Our Team at New Braunfels ER & Hospital!
Are you passionate about providing exceptional patient service? Do you thrive in a fast-paced, supportive environment? If so, we invite you to become a vital part of our team at New Braunfels ER & Hospital, your hometown emergency room dedicated to expert care, shorter wait times, concierge-style service, and the well-being of our patients.
Now Hiring: Patient Access Representative (PRN Nights)
As a Patient Access Representative, you will play a crucial role in ensuring our Emergency Center operates smoothly and efficiently. Your dedication will help create a welcoming environment for patients and their families, facilitating a seamless check-in and check-out process while maintaining the highest standards of confidentiality and safety.
Key Responsibilities:
- Front Desk Operations: Greet patients and guests warmly, determine their needs, and direct them appropriately. Collect demographic information, obtain necessary signatures, and manage phone inquiries professionally. Maintain logs and ensure a clean, organized reception area.
- Financial Responsibilities: Collect payments (cash, checks, credit cards), maintain accurate financial records, and perform daily reconciliation of patient accounts.
- Facility Maintenance: Assist in keeping the facility, including patient areas and restrooms, clean and welcoming.
- Communication & Teamwork: Interact courteously with patients, families, physicians, and team members, embodying our core values.
- Professional Development: Participate in staff meetings and performance improvement activities.
- Additional Duties: Support management with various tasks or projects as needed.
Qualifications:
- High School Diploma or equivalent
- Minimum of 1 year experience as a Patient Access Representative in a hospital, ER, or clinic setting
- Experience with medical registration, admitting, and insurance verification
- Strong communication, organizational, and interpersonal skills
- Ability to maintain patient confidentiality and safety
Preferred Skills & Attributes:
- Proficiency with Electronic Medical Records (EMR)
- Knowledge of hospital policies and procedures
- Dedication to ongoing learning and professional growth
What We Offer:
- Work-Life Balance
- Concierge-Style Service Environment
- Engaging, Supportive Culture
- Opportunity to Make a Difference in Your Community
- Low Acuity / Private Commercial Patients
If you’re committed to delivering compassionate patient care and are ready to be part of a dedicated team, we want to hear from you!
Apply today and join the New Braunfels ER & Hospital family!
New Braunfels ER & Hospital — Your hometown emergency care, where expertise meets compassion.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- On-the-job training
Medical Specialty:
- Emergency Medicine
Schedule:
- 12 hour shift
- Night shift
Application Question(s):
- Are you aware that this is a night shift?
Education:
- High school or equivalent (Required)
Experience:
- Patient Access: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person